Welcome

About Us

We Are Infrared Sauna Experts.

We are Sauna specialists. We are passionate about the products we sell, whether it be One Person Saunas, Two Person SaunasThree Person Saunas, and Sauna Accessories. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Infrared Sauna market.

Our customers

Our customers include office/factory/labor employees who doesn't have the time to visit the sauna/spa places, stay at home parents who's full time in taking care of their kids, seniors who enjoys the leisure of retirement, and health enthusiast who are seeking to get the health benefits and improvements by having an accessible sauna even at the courtesy of their own home.

What sets us apart from the rest?

Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our infrared saunas inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

OUR COMMITMENT TO YOU


Our Mission: "Relax & Rejuvenate"

At Sauna Town, our mission is to help you Relax and Rejuvenate. Infrared Saunas have allowed hardworking people to unwind and loosen up the stress of everyday challenges at the comfort of their own homes. We believe Infrared Saunas are revolutionizing the way people relax, rejuvenate and get healthy. With the increasing popularity of the Infrared Saunas, everybody's specific needs can be met.

We provide the following value-added benefits with every order:


WORRIED ABOUT PRICE?


We understand buying an infrared sauna is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call or email us at support@saunatown.com.

MEET THE FOUNDERS

The owners, Johnny & Mario, started Sauna Town to help those who want to unwind and loosen up the stress of everyday challenges at the comfort of their own homes..

jeremy levitt

In 2012, Johnny was introduced to infrared saunas when he and his best friend were stressed, burnt out and overworked but had very little time to get out and enjoy their time off. Most of their time was either spent on work, travelling back and forth to the office and on their days off they just mostly spent it at home sleeping or just on TV because they don't want to go out and travel again on their time off but needed a regular way to relax and let all that steam out without having to spend so much time travelling and paying for every visit.

Read the whole story of how Johnny's best friend had a huge impact on Johnny’s life.

Up until this point, Johnny & Mario had no idea infrared saunas even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about infrared saunas and Outdoor Saunas. He decided to start a brand new website called saunatown.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.

Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.

CONTACT US

You can call our customer support team from 9am-10pm EST Monday-Sunday at 1-800-676-9653.

You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."

You can email our customer support team: support@saunatown.com and we will reply within 1-2 hours during regular business hours.  

You can write to us: 777 Brickell #500, Miami FL 33131

We hope you enjoy shopping our Saunas as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.

If you want to learn more about Infrared Saunas, why you should get one, what they are, how they work, and when the best time to get one is, check out our Infrared Sauna buyers guide, our Outdoor Sauna buyers guide, our Traditional Saunas guide, or our One Person Saunas buyers guide.

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