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Bio Bidet Return Policy

Return Policy

Bidet seat which have been installed or used are non-refundable due to governmental regulations pertaining to personal hygiene products. Bio Bidet cannot accept product returns if the installation hardware kit has been opened or if other signs of use are detected.

How to obtain service:

To obtain repair service under this warranty, you must contact us to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of your original receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the closest authorized service center along with your RMA number and proof of purchase.

To obtain your RMA number and locate the service center location nearest you, call 847.458.2334.

To receive an RMA number or to speak with a customer service representative, please call 847.458.2334 or E-mail us at support@biobidet.com



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