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Sunray Shipping time and Delivery Info Policy

Orders placed prior to noon on any weekday will be shipped the same day. Orders placed after noon on any weekday will be shipped the following weekday. Online orders placed on the weekend will be shipped on Monday.

DAMAGED OR LOST GOODS NOTIFICATIONS

Shipments must be thoroughly inspected before acceptance. The customer should notify the driver immediately if cartons or packages are damaged or shorted. After writing “damaged” the bill of lading, you have 72 hours to report the contents that are damaged. If concealed damage is found after delivery, please contact customer support within 15 days. We will replace or repair any sauna with concealed damage within 30 days of delivery.

 



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